Click on the sign in link to view your tickets and request history.

Hours of Operations
(Data Operations, Systems Operations, Voice Operations)

Monday to Friday from 7:00 to 17:00 EST

If immediate assistance is required outside of these hours, please contact NOC and a representative will be able to assist

Contact NOC

(888) 317-4662
24 hours a day, 7 days a week

Distributel Operations Portal

Please be advised that this portal is in the process of being decommissioned. All internally escalated tickets for Engineering Data, Systems and Voice are to be submitted via HappyFox.

  • Keep in mind that if you open a ticket outside of business hours, it may be answered the next business day. During off hours (evenings or week-ends), please call the NOC if you have an urgent matter that needs to be looked at immediately / cannot wait until the next business day. You can reach the NOC at 888-317-4662.
    They will get in touch with the on call tech if needed.